---
title: "E-mail settings"
description: "In the *System settings* under *Communication* and e-mail, you configure general e-mail settings, such as the e-mail address of your ChurchTools admin. ## Sending system e-mails First, you set whether or not automatic *system e-mails* should be *sent* (1). This…"
url: "https://staging.churchtools.academy/en/help/system-settings/communication-system-settings/settings-for-e-mail/"
updated: "2026-08-24"
category: Communication
---

# E-mail settings

In the *System settings* under *Communication* and e-mail, you configure general e-mail settings, such as the e-mail address of your ChurchTools admin.

## Sending system e-mails

First, you set whether or not automatic *system e-mails* should be *sent* (1). This means that e-mails, e.g. for invitations or registration for ChurchTools as well as for service or booking requests, are sent automatically.

**Tip**

You can make additional settings for posts, groups, events and resources under *Modules* for e-mail delivery.

## E-mail server

Below this, you specify which *e-mail server* (2) is used to send the e-mails.

The default setting is that our *ChurchTools e-mail server is used* for sending. This means that everything runs automatically and you don't have to worry about anything.

- System e-mails from ChurchTools will then come from the address `noreply@churchtools.de`. It is *not* possible to reply to these e-mails.
- E-mails sent manually, e.g. via the *Contact people* function in the Persons module, also have the *noreply sender*, but also contain the information that a reply e-mail is being sent to the real sender. If someone clicks on "Reply" in their e-mail program, the address of the real person is automatically entered as the recipient. This means that e-mails can also be replied to directly without the sender being changed.
- The e-mail settings are automatically checked when the scheduled tasks run through.

Alternatively, you can *use your own e-mail server* to send e-mails from ChurchTools. We explain this option in more detail below.

**Note**

We recommend that you use the ChurchTools e-mail server, especially if you are not very familiar with it.

## Contact admin

Finally, enter the e-mail address at which an *admin* can be *contacted* (3). Of course, you can also enter several addresses if you have a team in the congregation. In this case, separate the individual addresses with commas.

The *Send test e-mail* button (4) sends you an e-mail that you can use at any time to check whether the e-mail is being sent correctly.

[![Screenshot System settings Communication E-mail](https://staging.churchtools.academy/wp-content/uploads/2026/04/System-settings_Communication_E-mail.png)](https://staging.churchtools.academy/wp-content/uploads/2026/04/System-settings_Communication_E-mail.png)

## Optional: Use your own server and your own sender e-mail

**Warning**

Please only use your own e-mail server if you are familiar with the topic and can ensure that your e-mail server is designed for use with ChurchTools.

As ChurchTools sends many e-mails (system e-mails, service requests, reminders, etc.) to many recipients, standard e-mail servers for private use (gmail, gmx, web.de, etc.) and e-mail servers that are part of a "smaller" web hosting plan (Strato, Ionos, etc.) are generally not suitable. In these constellations, the sending of mass e-mails is often prevented by the web hosting providers for security reasons (especially to prevent SPAM).

If you still want to use your own e-mail server to send e-mails from ChurchTools from a personalized e-mail address, we strongly recommend that you seek advice from a specialist with sufficient knowledge of your own e-mail server.

If you are sure that your e-mail server meets the requirements of ChurchTools and you want to use it, select under *E-mail server* (see 2 in the screenshot above) that you want to use your own e-mail server.

Here you enter your *server* data and select the *encryption*. Under *Website sender address*, enter the address from which the e-mails are to be sent from ChurchTools.

[![Screenshot System settings Communication Use own e-mail server](https://staging.churchtools.academy/wp-content/uploads/2026/04/System-settings_Communication_Use-own-e-mail-server.png)](https://staging.churchtools.academy/wp-content/uploads/2026/04/System-settings_Communication_Use-own-e-mail-server.png)

## Read more

- [System e-mails at a glance](https://staging.churchtools.academy/en/help/system-settings/communication-system-settings/system-e-mails-at-a-glance/)
- [Troubleshooting: Leader:in does not receive e-mails about changes in the group](https://staging.churchtools.academy/de/help/system-einstellungen/kommunikation-system-einstellungen/35-fehlersuche-leiter-in-bekommt-keine-e-mails-uber-anderungen-in-der-gruppe/)
