---
title: "How to activate/deactivate system e-mails?"
description: "ChurchTools sends out various e-mails that automatically inform those responsible about changes in their departments. These system e-mails are different from the e-mails that users write personally to other users. Personal e-mails are sent independently of the settings for the…"
url: "https://staging.churchtools.academy/en/help/system-settings/communication-system-settings/how-to-activate-deactivate-system-e-mails/"
updated: "2026-08-24"
category: Communication
---

# How to activate/deactivate system e-mails?

ChurchTools sends out various e-mails that automatically inform those responsible about changes in their departments. These system e-mails are different from the e-mails that users write personally to other users. Personal e-mails are sent independently of the settings for the system e-mails.

You decide whether and which of these system e-mails should be sent. There are three levels at which you can allow or prevent sending.

## System e-mails - system-wide

In the *System settings* (1), under *Communication* (2) and *E-mail* (3), you can specify whether *system e-mails* should be *sent* or not (4). If you deactivate sending, only personal e-mails are sent and no automatically generated system e-mails are sent system-wide.

[![System settings - System e-mails](https://staging.churchtools.academy/wp-content/uploads/2024/01/System-settings_System-e-mails.png)](https://staging.churchtools.academy/wp-content/uploads/2024/01/System-settings_System-e-mails.png)

## System e-mails - for all groups

In the *System settings* (1) under *Modules* (2) and *Groups* (3), you can specify for all groups whether or not group members with a group role who have *been given* the group-internal permission to *send e-mails when changes are made* should be *informed of changes in their groups by e-mail* (4). If you deactivate sending, these group members are not automatically informed about changes.

[![System settings - System e-mail for all groups](https://staging.churchtools.academy/wp-content/uploads/2024/01/System-settings_System-e-mail-for-all-groups.png)](https://staging.churchtools.academy/wp-content/uploads/2024/01/System-settings_System-e-mail-for-all-groups.png)

## System e-mails - for individual groups

If sending is generally permitted, you can specify for each individual group in the *group settings* (1) under *General* (2) whether or not you want to be *informed of changes by e-mail* (3).

[![Groups - Setings - General - System e-mail for the group](https://staging.churchtools.academy/wp-content/uploads/2024/01/Groups_Setings_General_System-e-mail-for-the-group.png)](https://staging.churchtools.academy/wp-content/uploads/2024/01/Groups_Setings_General_System-e-mail-for-the-group.png)

## Read more

- [E-mail settings](https://staging.churchtools.academy/de/help/system-einstellungen/kommunikation-system-einstellungen/einstellungen-fur-e-mail/)
- [System e-mails at a glance](https://staging.churchtools.academy/en/help/system-settings/communication-system-settings/system-e-mails-at-a-glance/)
- [Settings for the chat](https://staging.churchtools.academy/en/help/system-settings/communication-system-settings/settings-for-the-chat/)