---
title: How to use chats in Web Chat?
description: "When you're in a chat, you'll find several tools in the upper-right corner that let you use the following features: [![Screenshot Web Chat Headline](https://staging.churchtools.academy/wp-content/uploads/2026/07/Web-Chat_Headline.png)](https://staging.churchtools.academy/wp-content/uploads/2026/07/Web-Chat_Headline.png) ## 1. Threads Here you can see a clear overview of all the threads from the…"
url: "https://staging.churchtools.academy/en/help/my-churchtools/web-chat-en/how-to-use-chats-in-web-chat/"
updated: "2026-08-06"
category: "Chat / Web-Chat"
---

# How to use chats in Web Chat?

When you're in a chat, you'll find several tools in the upper-right corner that let you use the following features:

[![Screenshot Web Chat Headline](https://staging.churchtools.academy/wp-content/uploads/2026/07/Web-Chat_Headline.png)](https://staging.churchtools.academy/wp-content/uploads/2026/07/Web-Chat_Headline.png)

## 1. Threads

Here you can see a clear overview of all the threads from the chat, which makes it easier to follow topic-specific discussions.

[![Screenshot Web Chat Threads](https://staging.churchtools.academy/wp-content/uploads/2026/07/Web-Chat_Threads.png)](https://staging.churchtools.academy/wp-content/uploads/2026/07/Web-Chat_Threads.png)

## 2. Search and Manage Chats

Here, you can quickly find the message you're looking for in the chat, see the chat ID, and also tell whether the selected chat is a group chat or an event chat.

[![Screenshot Web chat Room info](https://staging.churchtools.academy/wp-content/uploads/2026/07/Web-chat_Room-info.png)](https://staging.churchtools.academy/wp-content/uploads/2026/07/Web-chat_Room-info.png)

Below that, you'll find many options for managing the chat. Among other things, you can add people, access shared files and polls, and report or leave the chat.

**Note**

If something is grayed out here, it's because the chat was started from within ChurchTools, and the option is therefore managed directly in ChurchTools rather than in the web chat.

[![Screenshot Web chat managing group chat](https://staging.churchtools.academy/wp-content/uploads/2026/07/Web-chat_managing-group-chat.png)](https://staging.churchtools.academy/wp-content/uploads/2026/07/Web-chat_managing-group-chat.png)

## 3. People at a Glance (for group chats only)

Here, you can invite people to the chat—provided you have the necessary permissions—and clearly see who has already joined the chat and who has yet to accept the invitation. You can also, for example, switch to a one-on-one chat with someone from their profile, mention them in groups, or—if necessary—ignore them.

[![Screenshot Web chat invite people to group chat](https://staging.churchtools.academy/wp-content/uploads/2026/07/Web-chat_invite-people-to-group-chat.png)](https://staging.churchtools.academy/wp-content/uploads/2026/07/Web-chat_invite-people-to-group-chat.png)

## Read more

- [Chat Overview](https://staging.churchtools.academy/en/help/my-churchtools/chat-en/chat-overview/)
- [Log in to Web Chat](https://staging.churchtools.academy/de/help/my-churchtools/web-chat/einloggen-im-web-chat/)
- [How to start new chats in Web Chat?](https://staging.churchtools.academy/de/help/my-churchtools/web-chat/wie-starte-ich-neue-chats-im-web-chat/)
- [How to chat with ChurchTools users from other congregations?](https://staging.churchtools.academy/en/help/my-churchtools/chat-en/how-to-chat-with-churchtools-users-from-other-congregations/)