---
title: How to create a form letter?
description: "The mail merge function can be used to create pdf files in letter form that contain personalized data of ChurchTools users, such as address, name, etc... ## Prerequisites To be able to create bulk letters, you need the right `Darf…"
url: "https://staging.churchtools.academy/en/help/churchtools-modules/communication-people/how-to-create-a-form-letter/"
updated: "2026-08-24"
category: People / Communication
tags:
  - Content outdated
---

# How to create a form letter?

The mail merge function can be used to create pdf files in letter form that contain personalized data of ChurchTools users, such as address, name, etc...

## Prerequisites

To be able to create bulk letters, you need the right `Darf Serienbriefe erstellen und sehen (edit bulkletter)`.

In addition, every bulk letter is based on a template.
You can find out how to create templates for bulk letters [here](https://staging.churchtools.academy/de/help/churchtools-modules/kommunikation-personen/wie-erstelle-bearbeite-ich-eine-serienbrief-vorlage/).

## Create bulk letter

You create bulk letters in the People module. To do this, select all the people who should receive the bulk letter. Then click on *Contact* in the menu on the left and select *Compose a bulk letter* in the following menu. Or you can switch to the *Bulk letters* section and create it directly there.

[![Screenshot Persons Contact Bulk letters](https://staging.churchtools.academy/wp-content/uploads/2025/01/Persons_Contact-Bulk-letters.png)](https://staging.churchtools.academy/wp-content/uploads/2025/01/Persons_Contact-Bulk-letters.png)

You have the following options in the window that opens:

- (1) Add or remove recipients
- (2) Omit or include recipients with incomplete addresses
- (3) If several recipients come from one household: Select that only one bulk letter should be created.
- (4) Select template
- (5) Name bulk letter (this title will be displayed later in the list of all bulk letters)
- (6) Compose bulk letter
- (7) Use placeholders

[![Screenshot Persons Create a bulk letter](https://staging.churchtools.academy/wp-content/uploads/2025/01/Persons_Create-a-bulk-letter.png)](https://staging.churchtools.academy/wp-content/uploads/2025/01/Persons_Create-a-bulk-letter.png)

Once you have *created* your bulk letter (6), click on *Create*(8). Once the bulk letter has been created, you can *download* it under *Bulk letters* (1) (2) and then print it out.

[![Screenshot Persons Bulk letters Actions](https://staging.churchtools.academy/wp-content/uploads/2025/01/Persons_Bulk-letters-Actions.png)](https://staging.churchtools.academy/wp-content/uploads/2025/01/Persons_Bulk-letters-Actions.png)

## Read more

- [How to use placeholders in form letters?](https://staging.churchtools.academy/en/help/my-churchtools/placeholders/how-to-use-placeholders-in-form-letters/)
- [Overview Placeholders](https://staging.churchtools.academy/en/help/my-churchtools/placeholders/overview-placeholder/)
- [How to create/edit a mail merge template?](https://staging.churchtools.academy/de/help/churchtools-modules/kommunikation-personen/wie-erstelle-bearbeite-ich-eine-serienbrief-vorlage/)